Wednesday, December 27, 2006

Customer care, don't fall and stretch

  1. An agent not only remembers me when I call him up for some bills I need, but also agrees to get them for me by evening because I'm in such a hurry. And true to his word, he has them ready for me.
  2. I walk up to a shop, not really looking where I'm going, lost in thought and feeling very tired. I hear a "Are you alright? Why're you looking so tired?" and I look up to see Prasanna, a junior guy from work standing a couple of feet away and looking very concerned. "Please don't fall" he says!!
  3. The day has tired me out so badly that it feels great to stretch my back on the bed.

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